Advanced Process Strategy & Practices
Overview
Empower yourself with the best practices, strategies, knowledge and credentials by completing the capstone course in the Villanova University Business Process Management Certificate program. By completing the Villanova BPM track, which includes a comprehensive project and final exam, you will be in a position to apply your skills to real-world process management situations and achieve the exclusive Villanova certification as a Certified Professional in Business Process Management (CPBPM).
This 100% online course is designed to focus on the advantages and characteristics of Process-Based Organizations (PBO), leveraging business architecture and the powerful tools found in Centers of Excellence (CoE), including its embedded workflows, data-decision making and business activity monitoring capabilities. Plus, you’ll gain expertise in knowing how to facilitate BPM adoption within an organization, and mastering the abilities to map, measure and document crucial process data to communicate and deliver organizational results.
8 Continuing Education Units
80 Military Clock Hours | 10 Military Clock Hours Per Week
Who Should Register?
This dynamic online BPM course is ideal for business process owners and practitioners, consultants and change management specialists, IT professionals, procurement/acquisition managers, quality specialists and other business managers looking to make fundamental process changes in how their organization does business. It is designed to bring advanced BPM practitioners up to speed on key concepts, while helping seasoned professionals expand their business process management expertise.
Course offerings and associated prices are subject to change without prior notice. Pricing for multi-course certificate programs varies depending on course selection. View the Professional Education Catalog for more information on the courses and programs.
What You’ll Learn
BPM Processes
- Review of Functional Organization and Issues
- Halfway – BPM in Functional Organizations
- BPM as a Means of Organizing
- Redesigning Functional Hierarchies
- Overview of 3 Process Categories
- Applying BPM to Support Functions
- Applying BPM to Management Functions
Impacts on Process-Based Organizations
- Managing Cooperation and Integration
- PBOs and Becoming Data-Centric
- HR Impacts on BPM
- Change Management and the Importance of People
- Job Design for Process Intensive Organizations
- Strategy and Customers Primary Design Guides
- Moving Decision-Making into the Process
- Hybrid Organization Structures
- Hybrid Organization Structure Example
Workflow, Data, and Outsourcing
- Business Activity Monitoring (BAM)
- Data, Dashboard and Scorecard
- Embedded Workflows (ERP)
- Workflow Engines
- IT’s Need for BPM Involvement
- Business Process Outsourcing
- Data-Based Decision-Making
Pull it All Together
- Facilitating BPM Adoption
- Capturing BPM and Process Know-How
- Archival Strategies and Systems
- Organizational Assets and Sources of Competitive Advantage
- BPM Lessons Learned
- Change Management Lessons Learned
- BPM, LSS and PMP® Certification Connections
- Sustainability and Innovation Lessons Learned
- Course Summary
Curriculum
8 Week Course
BPM as a Segue into Process
- Identify the uses of BPM for organizing
- Discuss implementation of BPM in functional organizations
- Describe ways to apply BPM to various organizational functions
Understanding PBO
- Summarize the top advantages of PBOs
- Explain the fundamental characteristics of PBOs
- Identify strategies for using BPM skills throughout PBO development
Support for PBO
- List the key elements of process intensive organizations
- Discuss primary design guides
- Describe crucial components of hybrid organizational structures
Business Architecture
- Describe the fundamentals of business architecture
- Explain BA objectives, components, and requirements
- Discuss the latest issues affecting BA
Governance and CoE
- Illustrate the functionality of PBO and BA
- Analyze BPM CoEs
- Discuss the pivotal role of CoEs
Workflow, Data, and Outsourcing
- Explain the significance of technology in BPM
- Describe essential data and dashboards
- Discuss expert advice for data-based decision making
- Define and discuss BPO
Data and Metrics
- Recognize mapping data essentials
- Identify results-oriented BPM data and scorecards
- Implement critical methods for standardization
Put it all Together
- Discuss advanced methods for tracking BPM processes
- Explain how to attain competitive advantage with BPM
- Describe key lessons for BPM and change management
If you’re going to pay by credit card, you can either get started with installment payments or pay in full. Just let your enrollment representative know the option that works best for you.
Corporate Tuition Assistance
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Corporate TA
Corporate tuition assistance is paid by your employer. You will need to provide appropriate forms for processing, prior to enrollment. Subject to employer benefit policies.
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Deferred Corporate TA
Pay tuition now and have your employer reimburse you. Additional documentation will be needed to process this payment. Subject to employer benefit policies.
Military Benefits
Active Duty
Villanova offers a 15% savings, per certificate course, to active-duty servicemembers, Guardsmen and Reservists (upon verification of military status).
Veterans
Villanova offers a 15% savings, per certificate course to veterans (upon verification of military status). You may also use your Department of Veterans Affairs (VA) education benefits for many of Villanova’s 100% online non-credit programs, based upon your individual eligibility.
Spouses and Dependents
Villanova offers a 15% savings, per certificate course, to active-duty servicemembers, veterans, Guardsmen, Reservists and their spouses and dependents (upon verification of military status).
This reduction is valid off the standard tuition fee rate of the listed courses offered by Villanova University with online administration by Bisk. This reduction is not stackable with other reductions, and you may not use this reduction in conjunction with other reductions.
