{"id":565,"date":"2018-05-22T12:40:03","date_gmt":"2018-05-22T12:40:03","guid":{"rendered":"http:\/\/bisk-preprod.go-vip.co\/msu\/?page_id=565"},"modified":"2022-01-21T20:31:14","modified_gmt":"2022-01-21T20:31:14","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/bisk-preprod.go-vip.co\/msu\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Privacy Policy<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"316\" height=\"281\" src=\"https:\/\/bisk-preprod.go-vip.co\/msu\/wp-content\/uploads\/sites\/3\/2019\/12\/ISO-27001-Certified_A-LIGN.png?w=316\" alt=\"ISO 27001 Certified A-LIGN\" class=\"wp-image-7223\" srcset=\"https:\/\/bisk-preprod.go-vip.co\/msu\/wp-content\/uploads\/sites\/3\/2019\/12\/ISO-27001-Certified_A-LIGN.png 316w, https:\/\/bisk-preprod.go-vip.co\/msu\/wp-content\/uploads\/sites\/3\/2019\/12\/ISO-27001-Certified_A-LIGN.png?resize=300,267 300w\" sizes=\"auto, (max-width: 316px) 100vw, 316px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">YOUR PRIVACY<\/h3>\n\n\n\n<p>This Privacy Policy is effective as of, and was last updated on,\nDecember 16<sup>th<\/sup>, 2019.<\/p>\n\n\n\n<p>Bisk Education, Inc. (\u201cBisk\u201d) is the online administrative\nservice provider for Michigan State University (\u201cMSU\u201d). This Privacy Policy\ndiscloses how Bisk collects, uses and safeguards the personal information you\nprovide to MSU and Bisk. As used herein, \u201cwe\u201d and \u201cour\u201d shall mean Bisk.<\/p>\n\n\n\n<p>We are committed to protecting your privacy. You have chosen to\nvisit and\/or do business with us, and we recognize our obligation to keep the\ninformation you provide secure and to inform you of our policies concerning its\nuse. You can be sure that our commitment to protect your information will\ncontinue under the principles and online guidelines described below. We take\nsteps to ensure the data we hold about you is: <\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Used lawfully, fairly and in a transparent way; <\/li><li>Collected only for valid purposes that we have clearly explained\nto you and is not used in any way that is incompatible\nwith those purposes;<\/li><li>Relevant to the purposes we have told you about and limited only\nto those purposes;<\/li><li>Accurate and kept up to date;<\/li><li>Kept only as long as necessary for the purposes we have told you\nabout; and<\/li><li>Kept securely<\/li><\/ul>\n\n\n\n<p>The term \u201csite\u201d or \u201cwebsite\u201d as used in this Privacy Policy\nincludes www.michiganstateuniversityonline.com and all other versions of\ninternet pages accessed via an electronic device.<\/p>\n\n\n\n<p>If we decide to change our Privacy Policy, we will post those\nchanges on this page so that you are always aware of what information we\ncollect, how we use it, and under what circumstances we disclose it. We\nencourage you to periodically check this site and review the most recent\nversion of the Privacy Policy. By continuing to provide us with information or\nuse our site after any changes are made, you accept such changes to the Privacy\nPolicy.<\/p>\n\n\n\n<p>If you have any questions about this privacy statement, the\npractices of this site, or your dealings with this website, please email&nbsp;<a href=\"mailto:privacy@bisk.com\">privacy@bisk.com<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What information do we collect and when do we collect it?<\/h3>\n\n\n\n<p>We collect two kinds of information on this site:&nbsp; 1) Information that is voluntarily supplied\nby you by visiting the site, requesting information, and enrolling in programs\nand 2) Information that is automatically collected as you navigate the site.<\/p>\n\n\n\n<p>In certain areas of our website \u2014 such as when you place an fill\nout an application, request more information, enroll in a program, apply to a\ndegree or fill out a survey \u2014 you are required to enter personal contact\ninformation (name, mailing address, email address, phone number) that allows us\nto contact you to fulfill the current or future request or to inform you of\nfuture promotions.&nbsp; You may also be asked\nto provide financial information (credit card information) that allows us to\nprocess your enrollment. Should you abandon a form on our website, your\ninformation may still be collected and utilized for notices or communications\npertaining to the site, products or services. If you choose not to provide\npersonal information, you can still browse most of our website (the areas that\ndo not require registration) anonymously. If you place a call to us, whether by\nlandline or mobile device, we may also capture your phone number and any other\ninformation you provide during the call. This information may also be used to\ncommunicate with you about the site, products or services via phone, mail,\nemail, social media or third-party applications.<\/p>\n\n\n\n<p>When you visit our site, we may directly and through third-party service providers automatically log certain information about your visit including: the pages you visit while on our site; the IP address of a referring website, if any; the type of browser, device or hardware you are using; your IP address and general geographic information; and the date and time you accessed our site. Through the use of third-party tools, such as Google Analytics (Remarketing, Display Network Impression Reporting, Demographics and Interest Reporting, and other integrated services), we may also collect certain demographic information and information about interests from a portion of the visitors to our site. This information may link to personal data that you voluntarily provide to us which will allow us to serve interest-based ads and content.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How do we use this information?<\/strong><\/h3>\n\n\n\n<p>We may use this information in order to facilitate enrollment\nand\/or admission, provide educational services, improve our website and\nservices, and otherwise as permitted by applicable law.&nbsp; The legal basis for processing your personal\ndata is typically (1) as necessary for Bisk\u2019s, MSU\u2019s, or contracted third\nparties legitimate interests, (2) as necessary for performance of a contract\nwith you, (3) as necessary for compliance with a legal obligation, or (4) if\nyou have provided consent.&nbsp;&nbsp; <\/p>\n\n\n\n<p>We collect information to process and fulfill your\nenrollment\/application , to notify you of your enrollment\/application status,\nto alert you to special offers, provide you updated information, and new\nservices, and to help us understand our customers in order to create content\nand a web environment that is most relevant to you. We also use information,\nincluding information that is automatically collected, to understand more about\nour site visitors, to determine how users navigate our site, to improve site\nperformance, to protect the security and integrity of our site and business, to\nidentify and protect our systems from fraudulent activity and access, to provide\nadvertising that may be of interest to our visitors, and to monitor legal\ncompliance.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What about cookies?<\/strong><\/h3>\n\n\n\n<p>To provide better service and a more effective website, we sometimes use first-party and third-party \u201ccookies\u201d as part of our interaction with your browser. A cookie is a small text file placed on your computer\u2019s hard drive by our web page server. Cookies are commonly used on websites and do not harm your system. By configuring your preferences or options in your browser, you determine if and how a cookie will be accepted. We use cookies to determine if you have previously visited our websites and the pages you have visited, and for a number of administrative, marketing or remarketing purposes.&nbsp; We use both first-party and third-party cookies for different purposes:<\/p>\n\n\n\n<p><strong>First-party cookies and\nthird-party cookies<\/strong><\/p>\n\n\n\n<p>Cookies can be\nfirst-party or third-party.&nbsp; A first-party cookie is one that you receive\ndirectly from Bisk when visiting our Site.&nbsp; A third-party cookie is one\nthat you have received from another party, such as Google or Facebook.&nbsp; We\ndo not control what third parties do on other sites.&nbsp; However, we may work\nwith certain third-party providers such as Google or Facebook to permit their\ncookies to function through our Site so we can learn more about your web\nexperience on our Site and better personalize our services for you.<\/p>\n\n\n\n<p><strong>Persistent and session\ncookies<\/strong><\/p>\n\n\n\n<p>A persistent cookie is a\ncookie that is stored by the web browser on your device until it expires or you\ndelete it. The expiration of a persistent cookie is determined by the creator\nof the cookie and can be upon a certain date or after a length of session time\nhas passed. This means that, for the cookie&#8217;s entire lifespan, its information\nwill be transmitted to the creator\u2019s server every time the user visits the\nwebsite that it belongs to or another website configured to check for that\ncookie (such as an advertisement placed on that website). For this reason,\npersistent cookies are also called \u201ctracking cookies.\u201d<\/p>\n\n\n\n<p>A session cookie is\ncreated temporarily on your device for use by a website during your visit. This\ntype of cookie may store information you enter and track your activity within\nthe website. A session cookie is deleted after you leave the website or when\nthe web browser is closed.&nbsp; A good example of a session cookie is the\nshopping cart on an e-commerce site. The session cookie stores the items that\nyou add to your cart so they are not forgotten while you view products on other\npages of the website. Using a session cookie, the items will all be in the cart\nwhen you go to the checkout page.<\/p>\n\n\n\n<p>Please note the following links to understand how you can change\nyour cookie settings for your preferred browser in addition to understanding\nmore about how cookies work:<\/p>\n\n\n\n<p>Explorer:&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/support.microsoft.com\/kb\/196955\" target=\"_blank\"><strong>http:\/\/support.microsoft.com\/kb\/196955<\/strong><\/a><br>Firefox:&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/support.mozilla.org\/en-US\/kb\/Cookies\" target=\"_blank\"><strong>http:\/\/support.mozilla.org\/en-US\/kb\/Cookies<\/strong><\/a><br>Google Chrome:&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/support.google.com\/chrome\/bin\/answer.py?hl=en&amp;answer=95647\" target=\"_blank\"><strong>http:\/\/support.google.com\/chrome\/bin\/answer.py?hl=en&amp;answer=95647<\/strong><\/a><br>Opera:&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/www.opera.com\/browser\/tutorials\/security\/privacy\/\" target=\"_blank\"><strong>http:\/\/www.opera.com\/browser\/tutorials\/security\/privacy\/<\/strong><\/a><br>Safari:&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/support.apple.com\/kb\/ph5042\" target=\"_blank\"><strong>http:\/\/support.apple.com\/kb\/ph5042<\/strong><\/a><br>Safari iOS:&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/support.apple.com\/kb\/ht1677\" target=\"_blank\"><strong>http:\/\/support.apple.com\/kb\/ht1677<\/strong><\/a><br>Android:&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/support.google.com\/android\/bin\/answer.py?hl=en&amp;answer=1722193\" target=\"_blank\"><strong>http:\/\/support.google.com\/android\/bin\/answer.py?hl=en&amp;answer=1722193<\/strong><\/a><\/p>\n\n\n\n<p>All About Cookies:&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/www.allaboutcookies.org\/\" target=\"_blank\"><strong>http:\/\/www.allaboutcookies.org\/<\/strong><\/a><br>Cookie Central:&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/www.cookiecentral.com\/faq\/\" target=\"_blank\"><strong>http:\/\/www.cookiecentral.com\/faq\/<\/strong><\/a><br>Network Advertising:&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/networkadvertising.org\/\" target=\"_blank\"><strong>http:\/\/networkadvertising.org\/<\/strong><\/a>.<\/p>\n\n\n\n<p><strong>Third-Party Advertising\nPartners<\/strong><\/p>\n\n\n\n<p>We use third-party service providers to serve interest-based\nadvertisements on our behalf on our site(s), social media networks and across\nthe Internet. These advertising service providers may collect non-identifiable\ninformation about your visits to our website, and your interactions with our\nproducts and services. Such non-identifiable information does not include your\nname, address, email address or other personal information. The information is\ncollected through the use of cookies and pixel tags (also known as action\ntags), which is industry-standard technology used by most major websites.\nInterest-based ads are then displayed based on the information that is\ncollected.<\/p>\n\n\n\n<p>In addition to the information about your visits to our website,\nour service providers may also use the information about your visits to other\nwebsites to target advertisements for programs and services available from us. <\/p>\n\n\n\n<p>If you would like more information about this practice and to know your choices for not having this information used by third-party service providers, please visit&nbsp;<a href=\"https:\/\/optout.networkadvertising.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/optout.networkadvertising.org\/<\/a>.<\/p>\n\n\n\n<p>If you choose to \u201copt-out\u201d of this third party use, it does not\nmean you will no longer receive online advertising. It does mean that the\ncompany or companies from which you opted out will no longer remarket to you or\ndeliver ads tailored to your web preferences and usage patterns.&nbsp; You will be able to \u201copt-out\u201d of marketing\nmaterials by clicking the \u201cunsubscribe\u201d button within the marketing pieces\nthemselves or by emailing your request to <a href=\"mailto:privacy@bisk.com\">privacy@bisk.com<\/a>. <\/p>\n\n\n\n<p><strong>How do we protect\ncustomer information?<\/strong><\/p>\n\n\n\n<p>To help protect the privacy of data and personally identifiable\ninformation you transmit through use of this website, we maintain physical,\ntechnical and administrative safeguards.&nbsp;\nWe update and test our security technology on an ongoing basis.&nbsp; We restrict access to your personal data to\nthose employees who we reasonably determine need to know that information to\nprovide benefits and services to you.&nbsp; In\naddition, we train our employees about the importance of confidentiality and\nmaintaining the privacy and security of your information.&nbsp; We commit to taking appropriate disciplinary\nmeasures to enforce our employees\u2019 privacy responsibilities.<\/p>\n\n\n\n<p>We use industry-standard technologies when transferring and\nreceiving consumer data to help ensure its security. Our sites have security\nmeasures in place to protect the loss, misuse, and alteration of the\ninformation under our control. Our servers are backed up regularly and\nprotected by security systems.&nbsp; We are\nISO 27001 certified and can provide materials relating to our certification\nupon request. <\/p>\n\n\n\n<p>Financial transactions are facilitated through a third-party\npayment processor.&nbsp; Bisk does not\ndirectly process banking or credit card information. <\/p>\n\n\n\n<p>While we use industry-standard technologies and measures to\nprotect any data you provide to us, nothing can completely guarantee the\nsecurity of transmission of data or information over the Internet. Therefore,\nwe cannot guarantee against the loss, misuse or alteration of data or personal\ninformation that you provide to us, and we are not responsible and disclaim any\nliability for any damages or injuries which arise from such loss, misuse or\nalteration. <\/p>\n\n\n\n<p><strong>Will we disclose the\ninformation collected to outside parties?<\/strong><\/p>\n\n\n\n<p>Bisk does not consider MSU to be an outside party.&nbsp; We are providing MSU with online\nadministrative services, and we process data on their behalf in accordance with\ntheir requirements. Any personal information\nwe collect on this site which is transmitted to MSU for review and processing,\nwill be governed by <a href=\"https:\/\/msu.edu\/privacy\/\">MSU&#8217;s\nPrivacy Policy<\/a>. <\/p>\n\n\n\n<p>The personal information Bisk collects from you is stored in one\nor more databases hosted by third parties in the United States.&nbsp; These third parties do not use or have access\nto your personal information for any purpose other than cloud storage and\nretrieval.&nbsp; On occasion, Bisk engages\nthird parties to mail information to you, including items like books or\nmaterials you may have purchased.&nbsp; Bisk\ndoes not otherwise reveal your personal data to third-parties for their\nindependent use unless: (1) you request or authorize it; (2) it\u2019s in connection\nwith the administrative services provided by Bisk to MSU; (3) the information\nis provided to comply with the law (for example, to comply with a search\nwarrant, subpoena or court order), enforce an agreement we have with you, or to\nprotect our rights, property or safety, or the rights, property or safety of\nour employees or others; (4) the information is provided to our agents, vendors\nor service providers who perform functions on our behalf; (5) to address\nemergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating\nlegal authority to act on your behalf.<\/p>\n\n\n\n<p>Our website interfaces with social media sites such as Facebook,\nLinkedIn, Twitter and others.&nbsp; We may\nshare information regarding your activities on our website with social media\nnetworks, who may associate that information with personally identifiable\ninformation they already have about you (such as your profile on the social\nnetwork). This information may be used to improve the network or services, to\npresent advertising that may be of interest to you or others within the\nnetwork, or for other purposes in accordance with the network\u2019s terms of use or\npolicies. Social media networks may, in accordance with their privacy policies\nand as authorized by you, share your information with us and other third\nparties, who may use it for marketing and other purposes. If you choose to\n\u201clike\u201d or share information from the website through these services, you should\nreview the privacy policy of that service:<\/p>\n\n\n\n<p>LINKEDIN &#8211; https:\/\/www.linkedin.com\/legal\/privacy-policy<\/p>\n\n\n\n<p>FACEBOOK &#8211; https:\/\/www.facebook.com\/privacy\/explanation<\/p>\n\n\n\n<p>INSTAGRAM &#8211; https:\/\/help.instagram.com\/519522125107875<\/p>\n\n\n\n<p>If you are a member of a social media site, the interfaces may\nallow the social media site to connect your site visit to your personal data. <\/p>\n\n\n\n<p>The contact information we collect, including through our\nwebsites, email communications with you or when you place a call to us, is used\nto improve the content of our website and to contact customers for marketing\npurposes. For example, based on the information you provide or that we collect,\nwe may decide to inform you of our existing programs and services, including\nany of the programs that we feel may be of interest to you. We may also use the\ncollected information to help develop new programs and services that we think\ncustomers may find helpful in the future. We share information only for\nlegitimate business purposes. For example, we may share your personal\ninformation with companies who provide services such as information payment processing,\nextending credit, fulfilling customer orders, delivering products to you,\nmanaging and enhancing customer data, providing customer service, assessing\nyour interest in our products and services, and conducting customer research or\nsatisfaction surveys. In each case, we carefully review the company and the\nproducts and services offered to make sure that they provide value. If you do\nnot wish to receive any or all such offers, please let us know by emailing us\nat any time at&nbsp;<a href=\"mailto:privacy@bisk.com\">privacy@bisk.com<\/a>. If you don\u2019t want to\nreceive printed materials, please also provide us with your exact\/legal name\nand address and we will be sure your name is removed from the data we share\nwith our business partners.<\/p>\n\n\n\n<p>Our website may display or work with social media features or\nfeatures from third parties which are approved vendors of social media networks\n(collectively known as \u201cfeatures\u201d). These features are either hosted by a third\nparty or hosted directly on our site. Many of these features are a part of our\nadvertising and communications efforts. If you choose to use these features,\nthey may collect information about your interactions with our site, which may\nthen be used by social media networks for various purposes. Your interactions\nwith those features and with social media networks are governed by the privacy\npolicies of the companies that provide them.<\/p>\n\n\n\n<p>In order to comply with the Federal anti-spam laws effective\nJanuary 1, 2004, we provide a suppression list of the e-mail addresses of those\nwho ask to be removed from our distribution database to third-party advertisers\nwho provide e-mail marketing services to our company. We require all third\nparty marketers to sign an agreement prohibiting them from using this data for\nany purpose other than sending out our marketing materials. It may be necessary\n\u2212 by law, legal process, litigation, and\/or requests from public and\ngovernmental authorities within or outside your country of residence \u2212 for us\nto disclose your personal information. We may also disclose information about\nyou if we determine that for purposes of national security, law enforcement, or\nother issues of public importance, a disclosure is necessary or appropriate. We\nmay also disclose information about you if we determine that disclosure is\nreasonably necessary to enforce our terms and conditions or protect our\noperations, employees or users.<\/p>\n\n\n\n<p><strong>Data storage and\nretention<\/strong><\/p>\n\n\n\n<p>Your personal data is stored by Bisk on its servers, and on the\nservers of the cloud-based database management services Bisk engages.&nbsp; Bisk retains data for the duration of the\nstudent\u2019s relationship with Bisk and for a period of time thereafter to\nfacilitate the administrative services provided to MSU.&nbsp; For more information on where and how long\nyour personal data is stored, and for more information on your rights of\nerasure and portability, please contact us at <a href=\"mailto:privacy@bisk.com\">privacy@bisk.com<\/a>. For information about\nhow your data is stored and protected by MSU, please reference the <a href=\"https:\/\/msu.edu\/privacy\/\">MSU&#8217;s Privacy Policy. <\/a>&nbsp;<\/p>\n\n\n\n<p><strong>Links<\/strong><\/p>\n\n\n\n<p>We may create links to other websites. We will make a reasonable\neffort to link only to sites that meet similar standards for maintaining each\nindividual\u2019s right to privacy. However, many other sites that are not\nassociated or authorized by us may have links leading to our site. We cannot\ncontrol these links and are not responsible for any content appearing on these\nsites. It is your responsibility to thoroughly read the terms of use, privacy\npolicies and any other policies that apply to any website that you visit on the\nInternet.<\/p>\n\n\n\n<p><strong>Notice to parents<\/strong><\/p>\n\n\n\n<p>We do not knowingly solicit information from children\n(individuals under age 16). Likewise, we do not knowingly market to children.\nWe recognize that protecting children\u2019s identities and privacy online is\nimportant and that the responsibility to do so rests with both the online\nindustry and with parents. We encourage you to talk to your children about the\nsafe and responsible use of their personal information while using the\nInternet.<\/p>\n\n\n\n<p><strong>EU GDPR <\/strong><\/p>\n\n\n\n<p><strong>Notice to EU Residents<\/strong><\/p>\n\n\n\n<p>As of\nMay 2019, the General Data Protection Regulation (GDPR) provides a series of\nprivacy to rights to EU data that affect how your data can be used and stored\nby third parties. &nbsp;&nbsp;The GDPR is an EU\nregulation that establishes a legal framework to protect the personal data of\nEU residents.&nbsp; It applies to all\norganizations doing business with individuals in the EU.&nbsp; Organizations that are established in the EU,\nas well as organizations that process the personal data of EU residents (even\nif not based in the EU), are required to comply with the GDPR.&nbsp; This Privacy Policy has been written with the\nGDPR and the CCPA (see below) in mind and attempts to meet the requirements\nestablished in both laws. <\/p>\n\n\n\n<p>GDPR\naims to bring privacy\/data protection laws across Europe in accordance with the\nrapid pace of technological changes.&nbsp;\nGDPR introduce new obligations and liabilities on organizations that\nhandle personal data by establishing a number of rights for Data Subjects.&nbsp; <\/p>\n\n\n\n<p>If you\nare a resident of the European Union, under the General Data Protection\nRegulation (GDPR), you now have the following rights:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>The right to be informed <\/li><li>The right of access<\/li><li>The right to rectification<\/li><li>The right to erasure<\/li><li>The right to restrict&nbsp;processing<\/li><li>The right to data portability<\/li><li>The right to object\/withdraw prior consent<\/li><li>Rights in relation to automated decision making and profiling.<\/li><\/ol>\n\n\n\n<p><strong>Legal Basis for\nProcessing Your Information<\/strong><\/p>\n\n\n\n<p>We rely on the following legal grounds\nto process your personal information:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Consent. We may use your personal information as described in this Privacy Policy subject to your consent. You may also refrain from providing, or withdraw, your consent for cookies.<\/li><li>Performance of a contract. We may need to collect and use your personal information in order to perform our contractual obligations to deliver the programs or services to you.<\/li><li>Legitimate Interests. We may use your personal information for our legitimate interests to provide the programs and services and to improve our services. We process information on behalf of MSU who has legitimate interests in offering you distance learning opportunities. We may use technical information as described in this Privacy Policy and use personal information for our marketing purposes consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable law.<\/li><\/ul>\n\n\n\n<p><strong>Transferring personal data from the EU to the US<\/strong><\/p>\n\n\n\n<p>MSU, as data controller,\nuses Bisk as a data processor. Bisk has its headquarters in the United\nStates.&nbsp; Information we collect from you\nwill be processed in the United States.&nbsp;\nThe United States has not sought nor received a finding of \u201cadequacy\u201d\nfrom the European Union under Article 45 of the GDPR.&nbsp; Bisk relies on derogations for specific situations\nas set forth in Article 49 of the GDPR.&nbsp;\nIn particular, Bisk collects and transfers to the U.S. personal data\nonly: with your consent; to perform a contract with you; or to fulfill a\ncompelling legitimate interest of Bisk in a manner that does not outweigh your\nrights and freedoms.&nbsp; Bisk endeavors to\napply suitable safeguards to protect the privacy and security of your personal\ndata and to use it only consistent with your relationship with Bisk and the\npractices described in this Privacy Policy.&nbsp;\nBisk also enters into data processing agreements with its vendors\nwhenever feasible and appropriate.<\/p>\n\n\n\n<p>If you\nwish to exercise any of these rights or have questions as to other components\nof the GDPR, please make send such request to <a href=\"mailto:privacy@bisk.com\">privacy@bisk.com<\/a>.&nbsp; This action will\ntrigger our formal Data Subject Action Request (DSAR) process in accordance\nwith the GDPR. Once we verify your identity, we will work to respond to your\nrequest within 20 days. <\/p>\n\n\n\n<p>Additionally,\nwe have retained the service of a Data Protection Officer (DPO) in accordance\nwith the GDPR to assure the rights of Data Subjects are being met and that our\nprocessing remains consistent with the GDPR requirements. Our DPO can be\ncontacted directly at dpo@bisk.com.<\/p>\n\n\n\n<p><strong>Opt Out<\/strong><\/p>\n\n\n\n<p>We honor all requests to be removed from our marketing lists. If\nyou do not want to receive e-mail, telephone messages or direct mail from us,\ncontact us at&nbsp;<a href=\"mailto:privacy@bisk.com\">privacy@bisk.com<\/a>&nbsp;and we will remove\nyour name from our in-house list and add you to our marketing suppression list.\nYou will also have an opportunity to add your phone number to our internal \u201cDo\nNot Call\u201d list during each phone call you receive from us. You will further have\nthe ability to opt-out or manage certain advertising preferences through links\nprovided in marketing and promotional e-mails you may receive. We honor all\nrequests to be removed from our e-mailing lists within ten days, and update our\nsuppression list every ten days. If you prefer to learn about new offers from\nus through a specific medium \u2014 for example, through the mail \u2014 simply let us\nknow your preference by sending us an email at privacy@bisk.com. <\/p>\n\n\n\n<p>We are fully committed to complying with your wishes regarding\nreceiving commercial e-mail messages from us and with the laws regarding\nunsolicited e-mail. If for any reason you receive a commercial message directly\nfrom us or on our behalf more than ten days after making a request to be taken\noff our mailing list, we would request that you forward a copy of the e-mail to\nprivacy@bisk.com with a brief explanation of your efforts to unsubscribe and\nthe approximate timeframe you made the request. We will immediately investigate\nthe matter, confirm that you have been removed, and provide a written response\nto you detailing our efforts. Please note that requests to be removed from our\ndirect mail list will be processed as soon as possible, but given the nature of\ndirect mail, it may be impossible to prevent a mailing that is being processed\nor underway from reaching you. If you receive multiple mailings from us after\nyour request, please contact us at&nbsp;privacy@bisk.com.<\/p>\n\n\n\n<p><strong>Keeping customer\ninformation up-to-date<\/strong><\/p>\n\n\n\n<p>Keeping your account information accurate and up-to-date is very\nimportant. If you ever find that our records are incomplete, inaccurate or not\ncurrent, please email at&nbsp;<a href=\"mailto:privacy@bisk.com\">privacy@bisk.com<\/a>&nbsp;and we will\ncorrect the information as soon as possible.<\/p>\n\n\n\n<p><strong>Notice to California Residents <\/strong><\/p>\n\n\n\n<p>This Section is for California Residents and supplements the\ninformation contained in this Privacy Policy. As used in this Section,\nconsumers or you applies solely to those people who reside in the State of\nCalifornia. We add this notice to comply with the California Consumer Privacy\nAct of 2018 (\u201cCCPA\u201d) and other California privacy laws.&nbsp; Any terms defined\nin the CCPA have the same meaning when used in this Section.<\/p>\n\n\n\n<p><em><span style=\"text-decoration: underline;\">Sale of Data<\/span><\/em><\/p>\n\n\n\n<p>We do\nNOT \u201csell\u201d personal information as defined by the CCPA.&nbsp; We will continue to monitor and review our\nprocessing activities and will notify you if this change and take the\nappropriate steps to stay in compliance with the CCPA. <\/p>\n\n\n\n<p><em><span style=\"text-decoration: underline;\">Information We Collect<\/span><\/em><\/p>\n\n\n\n<p>We collect information that identifies, relates to, describes,\nreferences, is capable of being associated with, or could reasonably be linked,\ndirectly or indirectly, with a particular consumer or device (\u201cpersonal\ninformation\u201d). In particular, we have collected the following categories of\npersonal information from consumers within the last twelve (12) months:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\n  <strong>Category<\/strong>\n  <\/td><td>\n  <strong>Examples<\/strong>\n  <\/td><td>\n  <strong>Collected<\/strong>\n  <\/td><\/tr><tr><td>\n  A. Identifiers.\n  <\/td><td>\n  A real name, alias, postal\n  address, unique personal identifier, online identifier, Internet Protocol\n  address, email address, account name, Social Security number, driver&#8217;s\n  license number, passport number, or other similar identifiers.\n  <\/td><td>\n  YES\n  <\/td><\/tr><tr><td>\n  B. Personal information\n  categories listed in the California Customer Records statute (Cal. Civ. Code\n  \u00a7 1798.80(e)).\n  <\/td><td>\n  A name, signature, Social\n  Security number, physical characteristics or description, address, telephone\n  number, passport number, driver&#8217;s license or state identification card\n  number, insurance policy number, education, employment, employment history,\n  bank account number, credit card number, debit card number, or any other\n  financial information, medical information, or health insurance information.\n  Some personal information included in this category may overlap with other\n  categories.\n  <\/td><td>\n  YES\n  <\/td><\/tr><tr><td>\n  C. Protected classification\n  characteristics under California or federal law.\n  <\/td><td>\n  Age (40 years or older), race,\n  color, ancestry, national origin, citizenship, religion or creed, marital\n  status, medical condition, physical or mental disability, sex (including\n  gender, gender identity, gender expression, pregnancy or childbirth and\n  related medical conditions), sexual orientation, veteran or military status,\n  genetic information (including familial genetic information).\n  <\/td><td>\n  YES\n  <\/td><\/tr><tr><td>\n  D. Commercial information.\n  <\/td><td>\n  Records of personal property,\n  products or services purchased, obtained, or considered, or other purchasing\n  or consuming histories or tendencies.\n  <\/td><td>\n  NO\n  <\/td><\/tr><tr><td>\n  E. Biometric information.\n  <\/td><td>\n  Genetic, physiological,\n  behavioral, and biological characteristics, or activity patterns used to\n  extract a template or other identifier or identifying information, such as,\n  fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke,\n  gait, or other physical patterns, and sleep, health, or exercise data.\n  <\/td><td>\n  NO\n  <\/td><\/tr><tr><td>\n  F. Internet or other similar\n  network activity.\n  <\/td><td>\n  Browsing history, search\n  history, information on a consumer&#8217;s interaction with a website, application,\n  or advertisement.\n  <\/td><td>\n  YES\n  <\/td><\/tr><tr><td>\n  G. Geolocation data.\n  <\/td><td>\n  Physical location or\n  movements.\n  <\/td><td>\n  Yes\n  <\/td><\/tr><tr><td>\n  H. Sensory data.\n  <\/td><td>\n  Audio, electronic, visual,\n  thermal, olfactory, or similar information.\n  <\/td><td>\n  NO\n  <\/td><\/tr><tr><td>\n  I. Professional or\n  employment-related information.\n  <\/td><td>\n  Current or past job history or\n  performance evaluations.\n  <\/td><td>\n  YES\n  <\/td><\/tr><tr><td>\n  J. Non-public education\n  information (per the Family Educational Rights and Privacy Act (20 U.S.C.\n  Section 1232g, 34 C.F.R. Part 99)).\n  <\/td><td>\n  Education records directly\n  related to a student maintained by an educational institution or party acting\n  on its behalf, such as grades, transcripts, class lists, student schedules,\n  student identification codes, student financial information, or student\n  disciplinary records.\n  <\/td><td>\n  YES\n  <\/td><\/tr><tr><td>\n  K. Inferences drawn from other\n  personal information.\n  <\/td><td>\n  Profile reflecting a person&#8217;s\n  preferences, characteristics, psychological trends, predispositions,\n  behavior, attitudes, intelligence, abilities, and aptitudes.\n  <\/td><td>\n  YES\n  <\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Personal information does not include:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Publicly\n     available information from government records.<\/li><li>De-identified\n     or aggregated consumer information.<\/li><li>Information\n     excluded from the CCPA&#8217;s scope<\/li><li>We\n     obtain the categories of personal information listed above from the\n     following categories of sources:<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>Directly from you. For example, from documents that you provide to us related to the services for which you engage us.<\/li><li>Indirectly from our clients or their agents. For example, through information we collect from you in the course of providing services to you.<\/li><li>Directly and indirectly from activity on our website (<a href=\"http:\/\/bisk-preprod.go-vip.co\/msu\/\">www.michiganstateuniversityonline.com<\/a>). For example, from submissions through our website portal or website usage details collected automatically.<\/li><li>From third-parties that interact with us in connection with the services we perform. For example, from MSU.<\/li><\/ul>\n\n\n\n<p><span style=\"text-decoration: underline;\">Use of Personal Information<\/span><\/p>\n\n\n\n<p>We may use or disclose the personal information we collect for\none or more of the following business purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>To fulfill or meet the reason for which the information is provided. For example, if you provide us with personal information in order to enroll in a course, we will use that information to assist you in enrolling in such course.<\/li><li>To provide you with information, products or services that you request from us.<\/li><li>To provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you.<\/li><li>To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.<\/li><li>To improve our website and present its contents to you.<\/li><li>For testing, market research, analysis and product development.<\/li><li>As necessary or appropriate to protect the rights, property or safety of us, our clients or others.<\/li><li>To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.<\/li><li>As described to you when collecting your personal information or as otherwise set forth in the CCPA.<\/li><li>To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.<\/li><li>To comply with MSU\u2019s academic policies or catalog, including purposes of academic integrity.<\/li><li>As necessary to comply with MSU\u2019s educational accreditors. <\/li><\/ul>\n\n\n\n<p>We will not collect additional categories of personal\ninformation or use the personal information we collected for materially\ndifferent, unrelated, or incompatible purposes without providing you notice.<\/p>\n\n\n\n<p><span style=\"text-decoration: underline;\">Sharing Personal Information<\/span><\/p>\n\n\n\n<p>We may disclose your personal information to a third party for a\nbusiness purpose.&nbsp; When we disclose personal information for a business\npurpose, we enter a contract that describes the purpose and requires the\nrecipient to both keep that personal information confidential and not use it\nfor any purpose except performing the contract.<\/p>\n\n\n\n<p>We disclose your personal information for a business purposes to\nthe following categories of third parties:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Service providers.<\/li><li>Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.<\/li><\/ul>\n\n\n\n<p>In the preceding twelve (12) months, we have not sold any\npersonal information.<\/p>\n\n\n\n<p><em><span style=\"text-decoration: underline;\">Your Rights and Choices<\/span><\/em><\/p>\n\n\n\n<p><span style=\"text-decoration: underline;\">The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.<\/span><\/p>\n\n\n\n<p><em>Access to Specific Information\nand Data Portability Rights<\/em><\/p>\n\n\n\n<p>You have the right to request that we disclose certain\ninformation to you about our collection and use of your personal information\nover the past 12 months. Once we receive and confirm your verifiable consumer\nrequest, we will disclose to you:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>The categories of personal information we collected about you.<\/li><li>The categories of sources for the personal information we\ncollected about you.<\/li><li>Our business or commercial purpose for collecting or selling\nthat personal information.<\/li><li>The categories of third parties with whom we share that personal\ninformation.<\/li><li>The specific pieces of personal information we collected about\nyou (also called a data portability request).<\/li><li>If we sold or disclosed your personal information for a business\npurpose, two separate lists disclosing:<ul><li>sales, identifying the personal information categories that each\ncategory of recipient purchased; and<\/li><\/ul><ul><li>disclosures for a business purpose, identifying the personal\ninformation categories that each category of recipient obtained.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/li><\/ul><\/li><\/ul>\n\n\n\n<p><em>Deletion Request Rights<\/em><\/p>\n\n\n\n<p>You have the right to request that we delete any of your\npersonal information that we collected from you and retained, subject to\ncertain exceptions. Once we receive and confirm your verifiable consumer\nrequest, we will delete (and direct our service providers to delete) your personal\ninformation from our records, unless an exception applies.<\/p>\n\n\n\n<p>We may deny your deletion request if retaining the information\nis necessary for us or our service providers to:<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Complete the transaction for which we collected the personal information,\nprovide a good or service that you requested, take actions reasonably\nanticipated within the context of our ongoing business relationship with you,\nor otherwise perform our contract with you.<\/li><li>Detect security incidents, protect against malicious, deceptive,\nfraudulent, or illegal activity, or prosecute those responsible for such\nactivities.<\/li><li>Debug products to identify and repair errors that impair\nexisting intended functionality.<\/li><li>Exercise free speech, ensure the right of another consumer to\nexercise their free speech rights, or exercise another right provided for by\nlaw.<\/li><li>Comply with the California Electronic Communications Privacy Act\n(Cal. Penal Code \u00a7 1546&nbsp;<em>seq.<\/em>).<\/li><li>Comply with Family Educational Rights and Privacy Act (20 U.S.C.\n\u00a7 1232g).<\/li><li>To comply with MSU\u2019s academic policies or catalog, including\npurposes of academic integrity.<\/li><li>As necessary to comply with MSU\u2019s educational accreditors.<\/li><li>Engage in public or peer-reviewed scientific, historical, or\nstatistical research in the public interest that adheres to all other\napplicable ethics and privacy laws, when the information&#8217;s deletion may likely\nrender impossible or seriously impair the research&#8217;s achievement, if you\npreviously provided informed consent.<\/li><li>Enable solely internal uses that are reasonably aligned with\nconsumer expectations based on your relationship with us.<\/li><li>Comply with a legal obligation.<\/li><li>Make other internal and lawful uses of that information that are\ncompatible with the context in which you provided it.<\/li><\/ol>\n\n\n\n<p><em>Exercising Access, Data Portability,\nand Deletion Rights<\/em><\/p>\n\n\n\n<p>To exercise the access, data portability, and deletion rights\ndescribed above, please submit a verifiable consumer request to us by emailing\nus at privacy@bisk.com<\/p>\n\n\n\n<p>Only you or a person registered with the California Secretary of\nState that you authorize to act on your behalf, may make a verifiable consumer\nrequest related to your personal information. You may also make a verifiable\nconsumer request on behalf of your minor child.<\/p>\n\n\n\n<p>You may only make a verifiable consumer request for access or\ndata portability twice within a 12-month period. The verifiable consumer\nrequest must:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized      representative.<\/li><li>Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.<\/li><\/ul>\n\n\n\n<p>We cannot respond to your request or provide you with personal\ninformation if we cannot verify your identity or authority to make the request\nand confirm the personal information relates to you.&nbsp; Making a verifiable\nconsumer request does not require you to create an account with us.&nbsp; We\nwill only use personal information provided in a verifiable consumer request to\nverify the requestor&#8217;s identity or authority to make the request.<\/p>\n\n\n\n<p><em>Response Timing and Format<\/em><\/p>\n\n\n\n<p>We endeavor to respond to a verifiable consumer request within\n45 days of its receipt.&nbsp; If we require more time (up to 90 days), we will\ninform you of the reason and extension period in writing.&nbsp; If you have an\naccount with us, we will deliver our written response to that account.&nbsp; If\nyou do not have an account with us, we will deliver our written response by\nmail or electronically, at your option.&nbsp; Any disclosures we provide will\nonly cover the 12-month period preceding the verifiable consumer request&#8217;s\nreceipt.&nbsp; The response we provide will also explain the reasons we cannot\ncomply with a request, if applicable.&nbsp; For data portability requests, we\nwill select a format to provide your personal information that is readily\nuseable and should allow you to transmit the information from one entity to\nanother entity without hindrance.<\/p>\n\n\n\n<p>We do not charge a fee to process or respond to your verifiable\nconsumer request unless it is excessive, repetitive, or manifestly\nunfounded.&nbsp; If we determine that the request warrants a fee, we will tell\nyou why we made that decision and provide you with a cost estimate before\ncompleting your request.<\/p>\n\n\n\n<p><em>Non-Discrimination<\/em><\/p>\n\n\n\n<p>We will not discriminate against you for exercising any of your\nCCPA rights. Unless permitted by the CCPA, we will not:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Deny you goods or services.<\/li><li>Charge you different prices or rates for goods or services,\nincluding through granting discounts or other benefits, or imposing penalties.<\/li><li>Provide you a different level or quality of goods or services.<\/li><\/ul>\n\n\n\n<p>Suggest that you may receive a different price or rate for goods\nor services or a different level or quality of goods or services. <\/p>\n\n\n\n<p><strong>Questions and Concerns<\/strong><\/p>\n\n\n\n<p>Please do not hesitate to contact us at the email address\nprovided above if you have any questions or concerns regarding the processing\nof your data.&nbsp; For individuals located in\nthe European Union, you may also lodge a complaint with the applicable <a href=\"https:\/\/ec.europa.eu\/newsroom\/article29\/item-detail.cfm?item_id=612080\">supervisory authority<\/a>, although we would\nappreciate the opportunity to receive and address your concerns first.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy YOUR PRIVACY This Privacy Policy is effective as of, and was last updated on, December 16th, 2019. Bisk Education, Inc. (\u201cBisk\u201d) is the online administrative service provider for Michigan State University (\u201cMSU\u201d). This Privacy Policy discloses how Bisk collects, uses and safeguards the personal information you provide to MSU and Bisk. As used [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-nohero.php","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-565","page","type-page","status-publish","hentry"],"jetpack_shortlink":"https:\/\/wp.me\/Pa8xwI-97","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bisk-preprod.go-vip.co\/msu\/wp-json\/wp\/v2\/pages\/565","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bisk-preprod.go-vip.co\/msu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bisk-preprod.go-vip.co\/msu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bisk-preprod.go-vip.co\/msu\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/bisk-preprod.go-vip.co\/msu\/wp-json\/wp\/v2\/comments?post=565"}],"version-history":[{"count":18,"href":"https:\/\/bisk-preprod.go-vip.co\/msu\/wp-json\/wp\/v2\/pages\/565\/revisions"}],"predecessor-version":[{"id":10103,"href":"https:\/\/bisk-preprod.go-vip.co\/msu\/wp-json\/wp\/v2\/pages\/565\/revisions\/10103"}],"wp:attachment":[{"href":"https:\/\/bisk-preprod.go-vip.co\/msu\/wp-json\/wp\/v2\/media?parent=565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}