Certificate in Business Process Management
Learn to Increase Your Organization’s Efficiency and Performance
Master a strategy to prioritize core business processes that will have the greatest impact on an organization’s key business objectives. By earning a 100% online Certificate in Business Process Management from Villanova University, you’ll learn methodology that identifies, evaluates and improves business processes to help your organization reduce costs, enhance efficiency and productivity, minimize errors and risk, and become more agile.
This program defines business
process management (BPM), explains how and why it is used, examines its best
practices and how to avoid its pitfalls. You’ll also be taught the methodology’s
six phases and the metrics, tools, and roles used when carrying out effective BPM.
The Certificate in Business Process Management program tightly
aligns with Villanova’s existing Lean Six Sigma, project management, Agile and
business analysis concepts, making it a vital component of Villanova’s suite of
process improvement programs.
Learn the Latest BPM Skills
Developing a deep understanding of process metrics and key tools in Lean and Six Sigma methodologies is a critical focus of this program. You’ll also learn essential process concepts such as:
- Business and technology drivers of BPM
- Identifying process opportunities
- Developing strategic business cases for improvement
- Becoming a Process Based Organization (PBO)
- Using Centers of Excellence (COE)
- Leveraging Business Process Outsourcing (BPO)
- Leadership skills
- Project management planning strategies
- Lean Six Sigma techniques for data-based decision making
- Change management techniques
- Proper business architecture alignment
- Innovation and sustainability
Get Certified in Business Process Management
By successfully completing the three-course track and optional certification exam, you will earn the Certified Professional in Business Process Management (CPBPM) credential from Villanova.
The CPBPM exam draws on information from all three required BPM courses. Successfully completing the program and passing the associated certification exam allows you to earn both the certificate and CPBPM credential, which validates your understanding of the core concepts of the program.
Learn about recertification requirements for the CPBPM credential.
Military Savings
Villanova offers military education savings to those who qualify. Learn more.
Military clock hours: 240.0
Required Courses
3 Course Program
Essentials of Business Process Management $2,095
8 Week Course View Course
Mastering Process Methodology & Solutions $2,295
8 Week Course View Course
Advanced Process Strategy & Practices $2,495
8 Week Course View Course
Total for Individual Courses
$6,885
Multi-Course Package Total $6,059
Savings $826
Note: Pricing for the three-course certificate programs varies depending on course selection. Fill out the form for more information.
Meet Your Expert Faculty
Villanova University’s courses are taught by industry practitioners with a range of real-world experience. Meet Villanova University’s College of Professional Studies Faculty and Staff.
Tina Agustiady is a certified Six Sigma Master Black Belt, award-winning author, continuous improvement leader and Lean Six Sigma Course Designer and Professor of Professional Studies in Villanova University’s College of Professional Studies, where she teaches Lean Six Sigma, Six Sigma Green Belt, Lean Six Sigma Black Belt, Lean Six Sigma Master Black Belt and Essentials of Business Process Management. Agustiady is a Sustainability Agent for MetLife Way where she is responsible for supporting organizational leadership in building a culture of continuous improvement. She also currently serves as the Technical Vice President of the Institute of Industrial and Systems Engineers (IISE). Agustiady is an experienced leader who has facilitated many Kaizen, 5s, and Root Cause Analysis events throughout her career in the healthcare, food and chemical industries.
Read Tina Agustiady’s Faculty Spotlight.
Obtain Organizational Efficiency Skills and Become a Certified BPM Practitioner
Enhance your expertise with BPM strategies and techniques to reduce cost, prioritize important business processes and increase your organization’s response time in order to fulfill customer demand.
Whether you are currently implementing business process improvements or you are planning to lead your organization’s way of doing business, the Certificate in Business Process Management teaches you the leadership and change management skills to identify process opportunities, communicate strategic changes and follow through on them.
This comprehensive program also provides you with proven process methodologies to align your company’s processes and leverage critical technology to quickly simulate and model solutions to drive business improvement efforts.
Each 100% online business process management course is taught by BPM faculty who are active practitioners and use real-world scenarios to help your practical application. Through an optimal learning experience that features a video-based learning platform, live virtual class technology and faculty-led discussion boards, you will be able to learn critical process techniques in an environment that encourages peer-to-peer learning and can help expand your professional network.
Who Should Register?
The Certificate in Business Process Management and CPBPM certification is open to professionals interested in expanding their knowledge of process improvement techniques, namely, managers with responsibility for business improvement, organization members actively on process teams, consultants, and process change agents from many diverse job functions. This dynamic program is also ideal for IT professionals, quality control specialists, procurement/acquisition managers, business-line managers, and anyone who strives to impact process change.
VA Benefit Eligibility: Visit the U.S. Department of Veterans Affairs Web Enabled Approval Management System (WEAMS) to view which programs of study or courses are currently certified. Benefit certification depends upon your VA determined eligibility, enrollment status and certified program of study.
